Legal
Privacy Policy
How we handle the information you share with us. Last updated July 8, 2026.
Edmonton Freight Solutions ("we," "us," or "our") respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.
Information we collect
We only collect information you choose to give us. That includes:
- Contact & quote requests — your name, company, email, phone number, and any details or files you submit through our forms so we can respond to your enquiry.
- Communications — the contents of emails or calls you send us.
- Basic usage data — we use privacy-friendly, cookie-free analytics to understand which pages are visited. This does not identify you personally and is aggregated.
How we use your information
- To respond to your quote requests, questions, and messages.
- To provide, coordinate and improve our warehousing, cross-docking and logistics services.
- To follow up about a request or an ongoing engagement.
- To improve this website and understand, in aggregate, how it's used.
How we share information
We do not sell, rent, or trade your personal information. We only share it when necessary to:
- Coordinate your freight with trusted carriers or partners when required to fulfill your request.
- Use service providers that help us operate (for example, email delivery), under confidentiality obligations.
- Comply with the law or protect our rights where required.
Cookies & tracking
This site uses no advertising or third-party tracking cookies. Any analytics we use are privacy-first and do not use cookies or collect personal data.
Data retention & security
We keep enquiry information only as long as needed to respond and maintain our business records, then dispose of it responsibly. We take reasonable measures to protect the information you share, though no method of transmission over the internet is 100% secure.
Your choices & rights
You may ask us to access, correct, or delete the personal information you've provided. We handle personal information in accordance with Canada's applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).
Third-party links
Our site may link to other websites (for example, a map provider). We're not responsible for the privacy practices of those sites.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the most recent version.
Contact us
Questions about this policy or your information? Reach us at info@edmontonfreightsolutions.ca, call 825-401-6474, or write to us at 8546 126 Ave NW, Edmonton, Alberta T5B 1G9.